Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days.
Once processing is complete, your order will be dispatched and handed over to the courier.
Delivery Time
Estimated delivery time is 7–15 business days, depending on your location and the courier.
Delivery times are estimates and may vary due to factors outside our control, such as customs processing or courier delays or delivery locations.
Order Changes & Cancellations
Orders cannot be cancelled, modified, or changed once they have been dispatched.
Please ensure all order details are correct before completing your purchase.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Please allow time for tracking information to update after dispatch.
Delays
We are not responsible for delays caused by:
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Customs processing
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Courier operational delays
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Incorrect or incomplete address details provided by the customer
Lost or Missing Parcels
If your order is confirmed as lost in transit, we will arrange a replacement or refund at our discretion.
Contact
If you have any questions regarding shipping, please contact us at:
support@autovorstro.com